Do you have questions? Great! We have answers. Take a look at our most commonly asked questions below.
Good question! Simply put, we are a Greek Licensed apparel company. We offer two categories of apparel: Bulk Orders and Order On Demand.
What are Bulk Orders?
Bulk Orders are, you guessed it, large orders. And, because you are ordering in bulk, you get better pricing. All bulk orders include a FREE custom design. Our bulk order minimums are 24 pieces for screen printing and 12 pieces for embroidery.
What are Order On Demand products?
Order On Demand (OOD) products are single piece items on our store available for you to order at any time, with no minimums! All OOD products are made to order through a special process called direct to garment printing. These items are printed and shipped in 2-5 business days, and 95% of orders are shipped in 3 business days.
Can I order an OOD product as a Bulk order?Yes! If you would like to place a Bulk Order of an OOD product please fill out a quote request form here. One of our Sales Reps will reach out within 24 hours.
A lot. We have access to thousands of products from hundreds of brands. We offer t-shirts, hats, polos, sweatshirts, button down shirts, accessories and more. Chances are, if you need it, we have it. Some of the most popular brands we offer include Comfort Colors, Bella + Canvas, Gildan, Next Level, Nike, The North Face, Vineyard Vines, plus many more.
What’s the turnaround time on Bulk Orders?
We will ship your order in approximately 2 weeks after you finalize the design and we receive payment. For an exact turnaround time please talk to your Sales Rep or fill out a quote request form here.
How much does a Bulk Order cost?Another great question! Our prices depend on 3 factors: Quantity, garment brand/style, and number of colors in the design. We strive to get you exactly what you need at the price you want.
Anytime you need to place a Bulk Order with us, we include a FREE custom design with the order. This includes one proof and up to three revisions.
Hell yea. We print for schools, organizations, local businesses, even family reunions.
Do you offer anything besides screen printing?
You bet. We do everything from silk screen printing, embroidery, direct-to-garment (DTG) tackle twill, foil and so much more.
Are you Greek licensed?
Why do Greek organizations have to order through a licensed vendor?
Greek life chapters are required to order from an officially licensed vendor when placing orders because we pay royalties to the national organization in exchange for permission to use their trademarks in our designs. Greek licensed companies are also required to submit designs to Greek licensing for approval before printing, which protects the Greek organization’s brand.
How long does it take to receive artwork and pricing?
We have a 24-48 hour turnaround time on all of our FREE custom designs. Fully custom designs take the longest, but theyre well worth it. For a faster design you can select something from our Design Catalog.
Are there Any other costs?
All orders placed in South Carolina are required to pay the 8% SC Sales Tax.
All orders paid via invoice are required to pay a 3.25% credit card processing fee. (We recommend you pay via Venmo to avoid this charge).
Can I customize one of your designs?
Yes. Any designs we have previously created may be reused or customized for your chapter.
Can I use a design from another company?
The short answer is no. Any designs you find through another company are protected by copyright law.
However we can use another design as inspiration for a new design. Just keep in mind it will not be the same design you sent to us originally.
Do you charge for custom designs and revisions?
No, but also yes. All Bulk Orders include a FREE custom design. We have a 3 revision limit to make sure everyone has a fair shot at getting their designs back quickly. At this point almost no one goes over that limit. However, if you must make an additional change or you want a complete redesign we ask you pay $20 per revision or $50 for a redesign.
What are the minimums for Bulk Orders?
We have a minimum of 24 pieces for screen print, 12 pieces for embroidery, and no minimums for direct-to-garment.
Can you do custom names and numbers?
Yep. If your design include Greek trademarks, custom names will need to be submitted to Greek licensing for approval.
Do you do rush orders?
Yes. Our normal turn around time is about two weeks. Anything needed sooner than two weeks from the date the design is approved and payment is recieved requires a $100 rush fee.
Do you ship outside of the United States?
Do you offer bag and tag on orders?
We did, and then we realized plastic bags are wasteful and harm the environment. However, we do include a packing slip with all Bulk Orders so you can quickly pass everything out.
Do my designs have to be approved by Greek Licensing?
If your design contains any Greek trademarks, then yes. This includes Greek letters, chapter names, and symbols.
If your design does not contain any Greek trademarks, even if it’s for a chapter event, it does not have to be submitted to licensing
Are you Collegiate licensed?
Nope, but we’re definitely working on it.
I submitted a quote request but haven’t gotten artwork back and it has been longer than 48 hours. What do I do?
First off, we apologize for that. 95% of designs are complete in 48 hours or less, but we’re not perfect. Reach out to your Sales Manager or Campus Rep and we will get on top of it for you.
Do you charge shipping or taxes?
UPS Ground shipping is included in all Bulk Order prices. Orders shipping to Hawaii and Alaska may be subject to shipping charges.
SC Sales Tax will be applied for all orders shipping to Sout Carolina.
Will you donate a percentage of sales to my philanthropy?
You bet we will. We will donate 15% of sales on philanthropy shirts to the organization your chapter sponsors. Just ask us beforehand.
Can I do different products but have the same design printed on them?
Yep. As long as the colors in the design stay the same we can mix different garment styles and colors.
Do you do custom pockets/fronts for campus wide orders?
Yes, but we ask that you have a minimum of 12 pieces per custom pocket.